Privacy notice
This explains how we use the information you share when you request a guided experience, including how we communicate to confirm availability and provide day-of guidance.
Information we collect
When you submit a request, we may collect details such as your name, email, phone number, preferred date, traveler count, and any message you include (including accessibility or preference notes).
How we use it
We use your information to:
- Review and confirm your request for availability
- Contact you with next steps and practical day-of guidance
- Support accommodations based on the notes you provide
Sharing and safeguards
We only share the necessary information required to coordinate the experience. We protect data using reasonable administrative and technical measures appropriate to the information we handle.
Your choices
You can update your preferences or ask us to stop certain email updates. If you want to change request details, include the updated information in your message so we can review it.
Visit Help & support and include “privacy” in your message so it gets routed correctly.